How To Mark Prior Read or Delete Prior using a BlackBerry Q10 smartphone

How-To

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Here’s a quick overview of how to mark prior messages as read, delete prior messages and jump to the top and bottom of your message list while using a BlackBerry Q10 smartphone.

Note: Depending on how your email account is set up, messages that are removed from your smartphone as a result of using the Delete Prior option will also be removed from your mailbox.

Step One – While viewing the Hub, tap and hold on a date banner and a menu will appear on the right.

2-ARROW   2-B

Step Two – Select your desired option, or tap and drag the area indicated by the green arrow to expand this menu as per the second screenshot.

3-ARROW   4

If you expand the menu you’ll also notice shortcut keys appear next to the following options:

  • Next – N (You can also use P for Previous)
  • To Top – T
  • To Bottom B
  • Delete Prior – Del

Don’t forget to take advantage of the context menu in the bottom left corner in case you’d like to manage a specific account as well! Combined with shortcuts, these features can really help you manage a lot of messages quickly. To learn more about your device as well more shortcuts, make sure you check out the Help app as well!

Do you have a question about managing messages? Leave a comment and let me know!

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit http://www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

About Ty Williams

Community Content Manager & Blogger @ BlackBerry. Follow me on Twitter or Google+

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  • http://blackberry mahesh

    Is there any option for z10 I need mark prior option

  • http://http//www.Haaji.com Haaji Mansyur

    BlackBerry curva 8520 debloked

  • richard

    Very good write up. Steps worked like a charm. But my emails did not get deleted. I was prompted with the option to delete all prior or cancel. I chose delete yet nothing happened. I did a select more and delete them all.

  • http://kk0534523851 باسم خماش

    تنزيل مقاطع فيديو

  • kofi amoah

    How to resend a message or email Thanks

  • jhud

    Where did the “u” shortcut key go? That was one of the most helpful. It allowed you to find unopened emails among hundreds of opened ones. Now you have to scroll through?

  • precious

    What a life this world is becoming some thing nauc can u imagic what happeing to a man look u must make yourself. Loook good nd lovely so dat when a person sees u him or she will have a story to tell. Don,t be like an old looking mad man on the str accesspt who u are nd where your fulure belong, so dat peple can talk good about u all ways see u at the top.

  • mark

    How do I delete multiple messages on the z10. I used to be able to hold the control key and scroll down to highlight multiple messages and then delete them all at once

  • YUDHIE

    My Q10 can’t delete prior????

  • Martin Janssen

    On the older BlackBerry I was asked whether to delete mails locally and/or in outlook. I am missing this feature on the Q10.

    Normally I want to keep only a few mails on the BlackBerry, but most within Outlook. This does not seem to be possible. Now my BlackBerry overflows with hundreds of mails I have to store.

    Thanks, Martin

  • jimmymccrillis

    There are two “challenges” with reading emails:

    “P” and “N” are reversed. Chronologically, “P” takes you to the next message and “N” takes you to the next received message.

    Also, please give me back the ability to go to just the unread messages by hitting “U”. Occasionally I will have an unread message somewhere in the list. The only way to find it is to scroll up and down looking for it. Or I can simply mark all messages as read and hope it wasn’t important. Being able to hit “U” again (like it used to be) would be great.

    Thanks

  • Pierre-André Paradis

    I already have done this and it doesn’t seem to work on user name field of login screen. In all other situations, it works just fine.
    Thanks.

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