Five Tip Friday – Sharing a BlackBerry PlayBook

Happy Friday #TeamBlackBerry! I recently read a question someone posted in the BlackBerry® Support Community Forums about sharing a BlackBerry® PlayBook™ tablet with co-workers. The question was how to best manage the device so that a person’s private information did not have to be shared with others. I thought this was a great question, so today I’d like to share some tips for sharing a BlackBerry PlayBook tablet amongst several people. (Remember: sharing is caring!)

Check out the five tips after the jump »

BlackBerry Smartphone Event Sounds: How to Set Up Battery Sounds And More

Today I want to quickly talk about one of my favorite BlackBerry® smartphone settings, which is the ability to enable Event Sounds. This setting allows you to receive audible notifications whenever your battery is low or fully charged, in addition to whenever you connect or disconnect an accessory (such as a USB cable) to or from your smartphone.

To enable Event Sounds so you can try them out yourself, complete the following steps:

BlackBerry® 6 and BlackBerry® 7 OS smartphones

  1. On your Home screen, select “Options”
  2. Select “Accessibility” followed by “Event Sounds”
  3. Toggle “Event Sounds” to “On”
  4. Press the Menu key and select “Save”.

BlackBerry® Device Software 5.0

  1. On your Home screen, select “Options” followed by “Advanced Options”
  2. Select “Accessibility” followed by “Event Sounds”
  3. Toggle “Event Sounds” to “On”
  4. Press the Menu key and select “Save”.

Tip: Using BlackBerry® 6 or later? Try using Universal Search to access Options, followed by searching for ‘Event’ or ‘Sounds’ to quickly enable/disable Event Sounds. Just tap on the search icon that appears in the top right corner of your Home screen and enable your desired search result.

A very important thing you should know is that Event Sound alerts trigger regardless of your current profile. For example, if your BlackBerry smartphone is set to the Vibrate Only profile and your battery drains completely while in your pocket, an audible alert will play.

Since this is the case, if you are going to a special event, considering turning off Event Sounds by completing the steps above and setting “Event Sounds” to off.

Do you have a favorite feature you are always telling your friends and family to try? Leave a comment and let us know as we’d love to hear from you!

How to back up your BlackBerry PlayBook — and why I’m glad I do!

#TeamBlackBerry, I’ve got a question for you: When was the last time you backed up your BlackBerry® PlayBook™ tablet? Performing a backup on your tablet is something I encourage all of my friends and family to do, because one day you might be glad you did.

I know I was relieved when I was able to recover videos of my niece’s ice skating show that I recorded a few weeks ago. What happened is that I had recorded several videos using my BlackBerry PlayBook tablet and moved them onto my USB thumb drive. Several hours later I ended up knocking my keychain with my USB thumb drive attached to it into a sink full of water. After a few minutes trying to figure out how to save my USB thumb drive (ultimately it was lost), I realized I had a backup of my tablet thanks to BlackBerry® Desktop Software, which meant my videos were safe. All I had to do was restore the backup file to my tablet and presto – the videos were back, so we could always remember her first skating show!

Learn how to start backing up your tablet automatically (or on a schedule, if desired) after the break.

How to set automatic backups of your BlackBerry PlayBook tablet »

Five Tip Friday – Popular #BBTips from @BlackBerryHelp

For those that are actively following @BlackBerryHelp on Twitter®, you’ve probably noticed the hashtag #BBTips — awesome little BlackBerry® device tips in 140 characters or less. Today I’d like to share with you the five most of the popular #BBTips based on feedback we’ve received!

If you aren’t already following @BlackBerryHelp and you want to receive lots of tips and tricks, start following today using Twitter for BlackBerry smartphones and keep an eye out for the #BBTips hashtag.

With that being said, here are the five popular tips that we’ve shared with our fantastic followers:

1. Video Camera Flashlight

Try the following steps to quickly turn a physical keyboard-equipped BlackBerry smartphone into a flashlight so you can find your way!

  1. Open the Video Camera app
  2. Press the space key to turn on or turn off the flashlight.

Note: Using a smartphone with a virtual keyboard only, such as the BlackBerry® Torch™ 9850 smartphone? If so, you can also make it a flashlight by opening the Video Camera App and pressing the Menu key, then selecting Options followed by checking the box for Video Light.

Check out the other four tips below »

How to switch BlackBerry 7 smartphones using a MicroSD card

A new feature in BlackBerry® 7 OS is the ability to quickly switch from one BlackBerry 7 smartphone to another BlackBerry 7 smartphone using a MicroSD card. This allows for a speedy transfer of your personal data between two BlackBerry 7 smartphones without the need for a USB cable or computer.

If you are upgrading from a device with BlackBerry® 6 software or earlier, you’ll need to use a computer and the following instructions to transfer your data using BlackBerry® Desktop Software:

Before we begin, a very important thing you should know is that this feature does not back up and transfer applications downloaded from BlackBerry App World™. It is meant to be a way to quickly switch your personal data such as contacts, calendar and profiles only.

Since this is the case, after completing a device switch using a MicroSD card, open BlackBerry App World on your new smartphone and select My World, and you’ll be able to reinstall all of your favorite apps and games.

With that being said, here’s an overview of how to complete the device switch using a MicroSD card.

Backing up and restoring your data »

How to use BlackBerry Parental Controls for security and peace of mind

Good morning, readers! Today we’ve got a guest post from Thusenth about an important new feature in our latest OS update. Read on for more – Ed.

It’s no secret that BlackBerry® smartphones are known for their security. It’s baked deep into our BlackBerry OS DNA, and many features of the BlackBerry smartphone experience can be customized and managed by BlackBerry® Enterprise Servers and their administrators.

You might not think it obvious, but one segment of customers that can benefit from BlackBerry security are teens – they may even be children – with phones provided by their parents or guardian. You can see the parallels here with the Enterprise market – IT is now mom, and the Enterprise user is now little Jimmy.

If you provide a BlackBerry smartphone to a teen or child, you may want to set limits on what features or services your child has access to. We see there’s an opportunity here for us to leverage our expertise in security and manageability to help parents.

All about Parental Controls »

Inside @AyudaBlackBerry: Get to know Social Support Team Member Jose

The postcard above was made using Scrapbook, a free app for the BlackBerry® PlayBook™ tablet available on the BlackBerry App World™ storefront!

Hola #TeamBlackBerry, it’s time to introduce you to another face behind @AyudaBlackBerry! Jose (aka ^JC) is a traveller, a self-proclaimed gadget fanatic, and like all of our social support analysts, a true technical expert. He’s devoted to helping BlackBerry® customers solve technical issues, and deserves a round of applause for his high energy and strong work ethic. Although I don’t work with Jose on a daily basis (since he’s in Texas and I’m in Canada), I’ve heard that he’s a rock star in the office. He’s the type of guy who makes me proud to be part of #TeamBlackBerry!

Read on and get to know Jose a little better:

Read the interview with Jose AKA ^JC »

Five Tip Friday – BlackBerry Brian’s Favorite BlackBerry PlayBook Tips

Happy Friday #TeamBlackBerry! You’ve seen Ty’s favorite BlackBerry® PlayBook™ tablet tips already, so this week I’m going to share mine. I have put together a list of my favorite tips which I provide to friends and family when they buy a BlackBerry PlayBook tablet. Some tips have been around for a while, and others have popped up with BlackBerry PlayBook OS 2.0. For example, do you know how to use reader mode in the BlackBerry PlayBook tablet browser? That is just one of the valuable tips I’ll provide today. Even if you have owned your tablet for a while, you might learn something new today!

Meet me after the break for more:

This week’s tips after the break »

Getting Started with Themes on BlackBerry Smartphones

I’m sure you’ve done this before, #TeamBlackBerry: You’re at home minding your own business when it hits you – the sudden urge to re-arrange furniture! After a few hours and some heavy lifting, your living room has a new look and you’re viewing it in a whole new light.

This happened to me last week, but not with my sofa and coffee table – I decided to change the look of my BlackBerry® smartphone. Within seconds I was searching through themes in BlackBerry App World™, found one I liked, installed it and activated it. Know what the best part was? No heavy lifting!

Today I’m going to provide you with the information you need to find, download and install themes, then show you how to activate a theme on your BlackBerry smartphone.

More on how to install a new theme on your BlackBerry smartphone »

You Should Know: Creating Categories for Contacts on a BlackBerry Smartphone

Did you know that your BlackBerry® smartphone has a built-in feature to help you organize different types of contacts within your Address Book? The categorization feature allows you to create and assign categories to easily group different kinds of contacts together. You can then filter a category to view the contacts belonging to it. To help get you started, there are already two categories created for you in the BlackBerry smartphone’s Address Book (Business and Personal); however, these are only suggestions to get you started.

Find out more about how to start organizing your contacts using categories after the break!

Creating a new Category in Contacts and more »