Need to restart, or reset a BlackBerry Z10 smartphone? Here’s how!
To restart a BlackBerry Z10 smartphone
- Press and hold the Power/Lock key following by tapping Restart
Tip: Are you missing the Lock when you press and hold the Power/Lock key on your smartphone? If so, this is because your BlackBerry Z10 does not have password protection enabled. To learn more and find out how to set up a device password (which is the easiest way to protect your personal information), check out our post on how to enable Password Protection on a BlackBerry 10 smartphone.
To reset a BlackBerry Z10 smartphone
If you find things running slower than usual or not responding, consider resetting your smartphone.
- Press and hold the Power/Lock key for ten seconds
Note: Performing a reset using the step below will not remove any data from your smartphone.
For information on how to ‘reset’, or ‘restore’ a BlackBerry Z10 back to factory default values which will remove your personal data, check out our post on how to perform a security wipe of a BlackBerry Z10 smartphone.
To learn about a feature on your BlackBerry 10 device or troubleshoot an issue, there are several great options available to help. Visit http://www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles Twitter support, and contact information for your region.