Inside @BlackBerryHelp: Get to Know Social Support Team Member Scott!

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Scott aka ^SH

Yep, it’s time to introduce you to yet another member of our awesome Social Support Team. If you thought you had met all of the team at @BlackBerryHelp, you thought wrong! Believe it or not, it takes more than five people to answer the 500+ questions (whoa, right?) directed at our Twitter® channel every day.

Our Social Support team is the foundation of our operation. They are the bread to our butter and the sail to our ship! Really though, without the tireless efforts of the Social Support Team, we wouldn’t have the thriving community that makes up #teamblackberry today.

With that said, we’re pleased to introduce you to one of the founding members of the team, Scott (AKA ^SH)!

How long have you been working for the Social Support Team?
I am one of the three original members of the team, which started in July of 2009. How time flies!

What do you like best about your job?
Having the opportunity to interact with our customers in Social Media is new and exciting. Providing different avenues for support outside of the “traditional” support realm has been a great learning experience.

What type of BlackBerry® smartphone do you have?
I have the BlackBerry® Torch™ 9860 smartphone. I never thought I could love a touch screen as much as I love this device

What is your favorite BlackBerry smartphone tip/trick?
Pressing “space” in the Video Camera application allows you to use your device as a flashlight. I can’t overstate how many times this one has saved me!

Out of all the apps available for your BlackBerry smartphone, what is your favorite?
Twitter for BlackBerry smartphones, of course. What can I say…I’m an information junkie!

What is your favorite movie?
The Shawshank Redemption. No matter how many times I see that movie, the ending never fails to put a big smile on my face.🙂

What type of music do you listen to? Do you listen to music at work? If so, what type of music do you prefer to listen to while you are working?
Of course! I’m a huge electronic music fan. My favorite producers these days have to be Deadmau5, Skrillex, Porter Robinson, Dirtyloud and Lazy Rich, to name a few.

Thanks for your time, Scott! Readers, let Scott know if you have any questions in the comments!

About Ty Williams

Community Content Manager & Blogger @ BlackBerry. Connect with me on Twitter @TyWilliamsCA

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