How to update your BlackBerry device software using BlackBerry Desktop Software for Mac

How-To

Have you ever wondered how to update your BlackBerry® smartphone while using a Mac®? How about removing an application that you do not use anymore? The Mac version of BlackBerry® Desktop Software is the perfect solution for that!

You can download the software quickly and easily at the BlackBerry Desktop Software website. After installing the software and following these steps, you’ll be able to update your BlackBerry to the latest device software.

Updating BlackBerry Device Software

1. Connect your BlackBerry smartphone to your Mac computer via USB.
2. On your Mac computer, in the Applications folder, click BlackBerry Desktop Manager.
3. Click on Backup at the top of BlackBerry Desktop Software and follow the instructions. This will insure that all of your data is backed up prior to proceeding with the update.
4. Click the Applications icon at the top of the screen.
5. In the list of available applications, select the check box beside one or more applications.
6. Click Start.

7. If you’re enterprise-activated with a BlackBerry® Enterprise Server, you will receive the following prompt. Press Continue.

8. Then the follow screens will appear until the completion:

9. The BlackBerry Device Software update will be complete once the following prompt appears.

Updating applications:

You can update the BlackBerry Device Software and other device applications to use new features that are available in the most current version.

1. Connect your BlackBerry smartphone to your Mac computer.
2. On your Mac computer, in the Applications folder, click BlackBerry Desktop Manager.
3. Click the Applications icon at the top of the screen.
4. Click Check for Updates.
5. If updates appear in the list, select one or more applications to update.
6. Perform any of the following actions:
- To check for other versions of the selected applications, click Show other versions.

- To back up and restore device data while updating your device applications, select the Back up and restore device data check box.
- To back up and restore third-party applications while updating device applications, select the Back up and restore third-party applications check box.

7. Click Start or Downgrade (if you are returning to a previous version of the application).
8. Complete the instructions on screen.

Deleting applications:

1. Connect your BlackBerry smartphone to your Mac computer.
2. On your Mac computer, in the Applications folder, click BlackBerry Desktop Manager.
3. Click the Applications icon at the top of the screen.
4. Clear the check box beside one or more of the applications that you want to delete.
5. Click Start.
6. Complete the instructions on screen.

Let us know what you think – and if you have any questions, please leave them in the comments and we will do our best to help!

About Corey B.

Corey started at Research In Motion® (RIM) in 2007 and is now part of Social Media Support team. Corey’s main focus is to support end users on the Social Networking sites (Facebook, Twitter, BlackBerry® Community Support Forums and more to come!) When not in the office, you can see him being an intensive gamer, cheering on his favorite hockey team (San Jose Sharks) or traveling around the world.

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