PRIV Battery Tips

PRIV / 11.23.15 / tywill1

To help you get the most of your PRIV battery here a few things you’ll want to know!

Before we begin…Battery Best Prapriv_batt_feactices

Tips to increase battery life

PRIV Battery Best Practices

Whether you are about to set up PRIV for the first time, recently set up your PRIV, or have been using a PRIV for a while, here are a few things you’ll want to know as they can affect your day- to-day battery life.

Before we begin… a note about initial device setup and staying cool

When you set-up PRIV for the first time, a lot of activity will be happening behind the scenes such as apps getting updated, or personal data that you may have transferred via the Content Transfer app getting processed. As a result of this activity, your device may warm up slightly but this is expected and nothing to be concerned about.

Simply put, your device is processing a lot of information as well as optimizing your data, apps, and your device’s OS, so when you interact with your device in the future, things can be retrieved with maximum efficiency. As a result, you may notice some warmth occasionally over the first couple of days with your device but, again, this is expected and nothing to be concerned about.

You may also notice your device getting a little warm when playing a graphic-intensive game for example; this is expected as some games or apps can be very intensive. When this occurs, consider taking a short break to allow your device to cool down, or switch to another app for a little bit, one that isn’t as intensive.

In addition to graphic intensive games, recording a high-definition video for an extended period of time may result in some warmth. In this situation consider lowering the resolution of the video you are capturing. Don’t forget you can capture video in 1080p, or 720p at 60fps (frames per second) which is a great way to capture action shots for example 🙂

To see a few other examples of activities that can result in your device warming up, and using more battery life than normal, check out this post that lists 7 ways usage can drain your battery.

Tip: Like your desktop or laptop computer, your smartphone should be rebooted occasionally to ensure peak performance

Be mindful of your charger

When you need to charge PRIV make sure you are using an official charger.

This is a important thing to consider because some older chargers may not provide sufficient charge to the device. This can result in very slow charging, or the PRIV failing to charge as it may be using more power at the moment than the older charger can provide. As a result, we recommend using the charger included in the PRIV box, or using a charger that provides 1.3A at a minimum.

We also recommend using the cable that was included with your charger as some 3rd party USB cables may result in slower charging.

Tip: To charge PRIV as fast as possible consider using a Quick Charge 2.0 certified charger

Review your accounts & apps

When adding your accounts to PRIV it’s easy to select the default options, but be mindful of what features your various accounts provide, and have enabled by default.

For example, I have six email accounts and each account allows me to take advantage of wireless synchronization of my contacts and calendar in addition to sending and receiving email. Since I use the contacts and calendar in one account only, leaving contacts and calendar synchronization enabled on the other five accounts is not a good use of battery life.

To review your account settings go to the Hub, tap priv_long3bar in the top left corner followed by Settings; tap on your each account and review the Sync options within.

You should also review the settings of any apps you install so you can better understand how frequently they synchronize data. For example, does your preferred news app need to check for updates every hour, or can it be set to a longer window of time such as 4 hours, or only update when the app is opened?

Spend some time to review your various apps and games as you may be able to make a difference to overall battery life by turning down the frequently some apps check for updates.

Review your display, and keyboard settings

Two device settings you’ll want to review in particular are your display and keyboard settings as some changes here can result in increased battery life.

Display settings (Brightness, Sleep, Ambient display & Life to wake)

  1. priv_battery_displayUsing two fingers swipe down from the top of your display
  2. Tap priv_settings, aka Settings followed by Display
  3. Verify Adaptive Brightness is enabled
  4. Turn down Brightness (optional)
  5. Tap Sleep and select 15 seconds, or 30 seconds for maximum battery life
  6. Turn off Ambient display (optional)
    • If enabled, this feature will wake up your screen when you receive a new notification
  7. Turn off Lift to Wake (optional)

Tip: Avoid the use of Live Wallpapers to maximize battery life

Keyboard sound and vibration settings

By default, your keyboard will vibrate and make a sound whenever you are typing. Turning off these options can result in increased battery life.

  1. Using two fingers swipe down from the top of your display
  2. Tappriv_settings , aka Settings followed by Language & input
  3. Tap BlackBerry Keyboard Settings followed by Key press feedback
  4. Turn on, or off the Vibrate and/or Sound switches

Tips to increase battery life

When you need to get the most out of your remaining battery, consider turning on Battery saver as well as making some of the temporary changes listed below.

Battery saver

priv_batterysaverThis feature reduces your device’s performance and limits features such as vibration, location services, and most background data. As a result, your email, and other apps that rely on syncing may not update unless they are opened when Battery saver mode is enabled. You can tell when Battery Saver is enabled as your device status bar will be red, and you’ll receive a notification indicating Battery Saver is turned on.

To turn on Battery Saver when needed, swipe down from the top of your display using two fingers and tap on Battery saver. To turn off Battery Saver, repeat these steps, or plug in your device. You can also set your device to turn on Battery Saver automatically when you have 5% or 15% battery life remaining using the steps below;

  1. Using two fingers swipe down from the top of your display
  2. Tap priv_settings, aka Settings followed by Battery
  3. Tap priv_3dot that appears in the top right corner
  4. Tap Battery saver
  5. Within Turn on automatically, select Never (default setting), at 5% battery, or at 15% battery

Review your connectivity settings

If you are in an area of weak coverage, or you don’t need to use your mobile network connection, consider turning on Airplane mode. You should also consider turning off Bluetooth if you are using this feature.

To perform these actions, complete the following;

  1. Using two fingers swipe down from the top of your display to access your quick settings.
  2. Tap Airplane mode to turn on Airplane mode
    • Tap Wi-Fi to turn on Wi-Fi if Airplane mode was enabled
  3. Tap Bluetooth to turn off this feature if it isn’t being used

Tip: If you don’t plan on using Wi-Fi for an extended period of time consider turning it off to maximize battery life. There are also some location aware 3rd party apps you can use to help turn Wi-Fi on and off as needed – check out the Play Store to see some of these apps!

Review your mobile network coverage

To see how your mobile network coverage can affect battery life on your device use the History details within the Battery settings screen using the steps below.

  1. Using two fingers swipe down from the top of your display
  2. Tap priv_settings, aka Settings followed by Battery
  3. Tap on the graph that appears

Within this screen you can identify if your device is having to use increased battery life to maintain a network signal by reviewing the colors below Cellular network signal.

Review this chart periodically to identify if you are frequently in an area of poor coverage as this can affect your battery life. For example, if this chart shows a lot of green, you are located in an area of good coverage, but if this chart contains a lot of yellow or orange, this would indicate your device is working to find and maintain a network which can result in higher than normal battery usage. If the chart shows red, this indicates that your device did not have a mobile network connection and was trying to find one which will result in increased battery usage.

For example, in the following screenshot the graph shows a lot of orange and yellow which indicates my current location does not have strong network coverage. As a result my device may use more battery than normal trying to maintain my network connection.


Using this information, consider using Airplane mode, or depending on your wireless service provider’s network coverage, consider temporarily turning off LTE capabilities on your device using the steps below and identifying if battery life improves.

Note: If you adjust these settings make sure you turn them back on when you are in an area of good coverage as LTE provides a much faster mobile network connection.

  1. Using two fingers swipe down from the top of your display
  2. Tap priv_settings, aka Settings followed by More
  3. Tap Cellular Networks followed by Preferred network type
  4. Select a setting that doesn’t include LTE


Turn off GPS or location services

When you need to maximize your battery life, consider switching your device location mode to Battery saving, or turning off Location services completely.

  1. Using two fingers swipe down from the top of your display
  2. Tap priv_settings, aka Settings followed by Location
  3. To turn off Location services, slide the switch next to Location to Off
  4. To change the mode, tap Mode followed by Battery saving


Tip: To better understand how apps can leverage location services check out this post from Google

Close any open apps you are not actively using

If you have a lot of apps open, consider closing any that you are not actively using as they may be using battery life in the background.

To do this, tap the priv_recents Recents key within the navigation bar to see a list of apps running on your screen. Using one finger, tap and swipe the app to the left or right to close it.

Tip: To see an app’s battery usage, go to Settings > Battery.

Turn off sync for your Google apps

If you use a lot of Google services, consider turning off the sync feature for specific Google apps so they do not automatically update the latest information from your Google account in the background.
If you do make any modifications here make sure you revert the changes when battery life isn’t a concern 🙂

  1. Using two fingers swipe down from the top of your display
  2. Tap priv_settings, aka Settings followed by Accounts
  3. Tap on your Google account
  4. Use the switch next to selected apps to turn sync off

Got a question? Leave a comment and let me know!

To learn about PRIV or troubleshoot an issue, there are several great options available to help. Visit for access to product documentation, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

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