Here’s how to find your MAC address when you set up your BlackBerry 10 smartphone, as well as how to find it on a device that has been previously set up.

Identify the MAC address during initial setup

If you are setting up a BlackBerry 10 smartphone after removing it from the retail box or preforming a security wipe, complete the following steps to obtain the MAC address.

1. During the setup experience, navigate to the Wi-Fi Networks setup screen
2. Tap Add followed by Diagnostic
3. The MAC address appears under Physical Address

Identify the MAC Address on a previously setup BlackBerry 10 smartphone

If you have set up your smartphone already, complete the steps below.

1. While viewing the Home screen, swipe down from the top of the screen
2. Tap Settings followed by Network Connections
3. Tap Wi-Fi followed by Advanced
4. Tap the Diagnostic Information bar and select Device Information
5. The MAC address appears under Physical Address

You can also identify the MAC address by going to Settings followed by About and changing the Category bar to Network

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

This useful feature is available in BlackBerry 10 as well, so here’s a quick overview of everything you need to know when it comes to accessing your BlackBerry Z10 device over a Wi-Fi network.

Tip: Before enabling Wi-Fi Access, give your BlackBerry Z10 a nickname so you can easily identify it on your network. To do this, tap Settings on your Home screen followed by About, and then enter the nickname you’d like to use in the Device Name field.

How to enable Wi-Fi Access on a Z10

Complete the following steps to turn on Wi-Fi Access as well as set up a password to restrict access to your smartphone over Wi-Fi.

1. While viewing the BlackBerry Z10 Home screen, swipe down from the top of screen
2. Tap Settings followed by Storage and Access.
3. Set the Access using Wi-Fi switch to On
4. When prompted, enter a storage access password.
5. Tap Identification on Network and make note of the Username.

How to identify your BlackBerry Z10 IP Address

Provided you have enabled Wi-Fi Access to your BlackBerry Z10, the next step is identifying the BlackBerry Z10 IP Address so you can connect to it.

1. While viewing the BlackBerry Z10 Home screen, swipe down from the top of screen
2. Tap Settings followed by About
3. Tap the Category bar and select Network
4. Under Wi-Fi, record your IPv4 address
   • Note; When recording your IP address, you only need to record the first 4 quadrants, i.e. 12.34.56.78. You do not need to record the trailing number, you only need the first four quadrants (the bolded numbers), i.e. 12.34.56.78 /22

How to access the BlackBerry Z10 over Wi-Fi using Microsoft Windows

Since we have enabled Wi-Fi Access to the BlackBerry Z10 and obtained the IP Address, all that’s left do is connect to your smartphone.

1. On your Microsoft Windows computer, select Start followed by Run
   • If you are using Microsoft Windows Vista, Windows 7 or Windows 8, you may need to search for the Run option first. If you cannot find the Run option, open My Computer that appears on your computer’s desktop, and type the address mentioned in the next step in the My Computer address bar instead.
2. Enter the following following “”\\1.1.1.1\” and replace 1.1.1.1 with the IP address you identified earlier.



3. When prompted, enter BlackBerry for the username and type the Wi-Fi Access password you set earlier
4. The Z10 file system will appear, select Media to access your Z10 Device Memory or select Removable_Media SDCARD to access the MicroSD card.

How to access the BlackBerry Z10 over Wi-Fi using Apple Mac OS X

Since have obtained the IP address and Wi-Fi Access is enabled on the BlackBerry Z10, the next step is connecting to your smartphone.

1. On your Apple Mac OS X computer, open Finder and select Go followed by Connect To Server
2. Enter the following “smb://1.1.1.1” and replace 1.1.1.1 with the IP address you identified earlier



3. When prompted, enter BlackBerry for the username and type the Wi-Fi Access password you set earlier
4. The Z10 file system will appear, select Media to access your Z10 Device Memory or select Removable_Media SDCARD to access the MicroSD card

For more information how to transfers files to and from a BlackBerry Z10, check out KB26068 – How to transfer files to and from the BlackBerry PlayBook tablet and BlackBerry 10 smartphone

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

To help you get started, here’s some useful information that can help you connect and manage Wi-Fi networks on your BlackBerry 10 smartphone.

Connecting to Wi-Fi networks

1. On the Home screen, swipe down from the top of the screen and tap Wi-Fi
2. If the Wi-Fi switch is Off, set it to On
3. When the listing appears, tap on the network you would like to connect to
4. Depending on the Wi-Fi network, if the Wi-Fi Protected Setup (WPS) screen appears, complete one the following steps:
   • If you have access to the Wi-Fi router and it uses WPS, tap Press WPS Button on Router or Enter PIN into Router and follow the instructions. If you do not know which option, contact the person who manages the Wi-Fi network or review your Wi-Fi router user guide for assistance.
   • If you don’t have access to the Wi-Fi router or it doesn’t use Wi-Fi Protected Setup, tap Don’t use WPS.
5. If necessary, enter the username and/or password for the Wi-Fi network
6. Tap Connect.

Manually connecting to a Wi-Fi network

If you want to connect to a hidden Wi-Fi network or if you are having trouble connecting to a Wi-Fi network, complete the following steps:

1. On the Home screen, swipe down from the top of the screen
2. Tap Wi-Fi followed by tapping Add
3. In the SSID field, enter the name of the network
4. Select the network’s security type and specify any additional information
5. Tap Connect.

Editing and Deleting Saved Wi-Fi networks

If you need to change settings for a Wi-Fi network you’ve previously connected to, or tidy up your saved Wi-Fi networks, complete the following steps.

1. On the Home screen, swipe down from the top of the screen
2. Tap Wi-Fi and verify it’s turned On
3. Tap on Saved, then tap on the network you would like to modify
   • To edit the network details, make any required changes, hide the keyboard and tap Back.
   • To delete the saved Wi-Fi network entry, hide the keyboard and tap Delete.

Tip: To hide the keyboard, swipe down from the top of the keyboard using two fingers or hold the spacebar.

To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

[ YouTube link for mobile viewing ]

With the release of BBM 7.0 on December 10th, 2012, you now have the ability to make and receive BBM Voice calls over Wi-Fi.

In addition to BBM Voice, 16 new emoticons have been added, and you’ll also notice that BBM 7.0 is now linked with your BlackBerry ID for easy synchronization of your BBM Profile and Contacts.

For those that haven’t upgraded yet, I’d recommend verifying that you can access your BlackBerry ID account by visiting the BlackBerry ID website and signing in so you can check that your login credentials are accurate. In the event you are unable to log in to your BlackBerry ID because you’ve forgotten your password, check out our post on how to reset your BlackBerry ID password before upgrading to BBM 7.0. Provided you can log into your BlackBerry ID and are using a BlackBerry smartphone with BlackBerry 6 or BlackBerry 7 OS, you are able to upgrade to BBM 7.0.

To learn more about BBM 7.0 including how to upgrade, make and receive BBM Voice calls and more, check out the video above as well the BBM 7.0 User Guide.

Do you have a question or comment about BBM 7.0? Leave a comment and let us know!

Some useful information every BlackBerry® PlayBook™ tablet owner should know is how to remove saved Wi-Fi® networks from their tablet. My parents recently asked me how to do this after they came back from a trip from which they had accumulated a long list of hotel and airport Wi-Fi networks.

Below you will find a brief overview of how to remove and edit saved networks on your BlackBerry PlayBook tablet. If you are looking for help connecting to Wi-Fi networks using your tablet, this video will help get you started.

Removing a saved Wi-Fi network

The first time you connect to a Wi-Fi network, the network is automatically saved to your tablet. Going forward, you will no longer need to enter the Wi-Fi network connection details. As long as you have Wi-Fi turned on and your tablet is within range of a saved Wi-Fi network, it will connect automatically.

The next time you come back from a vacation or convention, you may want to remove the saved Wi-Fi networks you collected during the trip (as long as you don’t plan on going back anytime soon). To remove saved networks from your tablet’s Saved Networks list:

1. From the Home screen, tap the gear (Settings) in the top right corner, followed by Wi-Fi
2. Toggle the “Select a network” drop down menu to “Saved Networks”
3. Tap the pencil (Edit) icon followed by tapping the trashcan (Delete) icon next to the saved network you want removed
4. When finished, tap the pencil (Edit) icon again.

Editing a Saved Network

If you need to change information for a saved Wi-Fi network, such as the security password, you can do so by simply tapping the network’s name while viewing Saved Networks. Enter your changes, and when finished, tap “Save” or “Save and Connect”.

Have a question about removing Wi-Fi networks from your BlackBerry PlayBook tablet? Leave a comment below and let us know!

[ YouTube link for mobile viewing ]

With the release of the 4G LTE BlackBerry® PlayBook™ tablet, you now have the ability to insert a SIM card and connect to a Mobile Network. Doing so allows you to have a network connection whenever you are no longer within range of a Wi-Fi® network, and if you are not using BlackBerry® Bridge™ or the Internet Tethering feature offered by the tablet.

Here’s a quick overview of how to insert a SIM card and set it up so you can start browsing the web using the Mobile Network on your tablet right away.

Inserting a SIM Card

Provided you have a SIM card that is enabled for data services from your wireless provider, remove the SIM card tray that appears on the back of your tablet.

After removing the SIM card tray, place your SIM card into the tray and ensure the corners of the SIM card and the tray line up. Slide the SIM card tray back up until it clicks into place.

Tip: For a video overview on inserting the SIM card, check out the video embedded at the top of this blog post. You also have the option of checking out the BlackBerry PlayBook How To Demo video overview of Inserting a MicroSIM Card.

Configuring Mobile Network Options

To review and specify your Mobile Network options, complete the following steps:

1. On the Home screen, swipe down the top frame or tap on the gear icon to access the Options menu
2. Tap Mobile Network.

Within this screen you will have the following options available to you:

• Data Services – A toggle switch that allows you to turn on or off data services. In other words, setting this to Off will turn off the Mobile Network connection.
• Data Services while roaming – Controls if data services will be available when roaming. Available options are On, Off & Prompt.
• Network Mode – Change the type of mobile network that your tablet connects to.
• Network Selection Mode – Manually select which mobile network you would connect to.

Tip: For a video overview, check out Connecting to Mobile Network, available on the BlackBerry YouTube® channel. You also have the option of viewing the BlackBerry PlayBook How To Demo video on Connecting to a Mobile Network.

Turning On or Off the Mobile Network connection

After specifying your desired Mobile Network options, you have two ways to turn the Mobile Network connection on and off:

Method #1 – Home screen status bar

1. While viewing the Home screen, tap on the Network icon that appears on the status bar
2. Your Mobile Network and Wi-Fi network statuses will be displayed
3. Toggle either connection to On or Off.

Method #2 – Mobile Network Options

1. On the Home screen, swipe down from the to frame or tap on the Gear icon to access the Options Menu
2. Tap Mobile Network and set Data Services to Off.

Got a question about the 4G LTE BlackBerry PlayBook tablet? Leave a comment and let me know!

Last week I had a chance to experience the joy one feels while un-boxing a new gadget or electronic device. For those of you who aren’t familiar with the notion of “un-boxing,” it’s a term used by those gadget lovers in your life when they get a new device and are removing it from factory packaging.

My un-boxing last week was a new BlackBerry® Bold™ 9900 smartphone for my wife, and while going through the setup, I thought it would be a good idea to share my BlackBerry® smartphone and BlackBerry® PlayBook™ tablet post-power up steps with you. So if you are about to get a BlackBerry device or have just received one, then this is the Five Tip Friday for you.

1. You need a BlackBerry ID

A BlackBerry® ID is a single sign on account which gives you access to multiple BlackBerry products and services. When you perform the initial setup of a BlackBerry smartphone with BlackBerry® 6 or BlackBerry® 7 OS or a BlackBerry PlayBook tablet, you will have to enter an existing BlackBerry ID or create a new one. If you have any questions about how a BlackBerry ID works, check out BlackBerry ID – Common Questions.

There are multiple ways to create a BlackBerry ID, so if you need to create one, select one of the links below to get started:

• Using a web browser on a PC or Mac to create a BlackBerry ID
• How to create a BlackBerry ID while completing the setup of a BlackBerry PlayBook tablet
• How to create a BlackBerry ID while using a BlackBerry 7 OS smartphone

If you have an existing BlackBerry ID but have forgotten the password, check out our blog post on how to reset your BlackBerry ID password.

2. Add Your Email Accounts

After setting up your BlackBerry ID, the next thing you should do is set up your email address so you can send and receive email while using your BlackBerry smartphone. Depending on which device you are setting up, the method for integrating your email address(es) will be different. Select a link below:

BlackBerry smartphones:

• How to Set up email accounts in BlackBerry 7
• Integrating an email account using the advanced integration method
• Using Gmail on a BlackBerry Smartphone
• BlackBerry Internet Service – Reconciliation vs. Synchronization

BlackBerry PlayBook tablet:

• Getting Started with Email, Contacts and Calendar in BlackBerry PlayBook OS 2.0
• Setting up multiple email accounts on BlackBerry PlayBook OS 2.0

3. Connect to Wi-Fi

Most of us now have Wi-Fi® in our homes, and if not, then the local coffee shop or fast food joint usually has a Wi-Fi hotspot you can connect to. One of the first questions I get from my friends and family who are new users is “how do I connect to Wi-Fi?” — so here are the blog posts I send them.

BlackBerry smartphones:

• How to connect to a Wi-Fi network using a BlackBerry smartphone

BlackBerry PlayBook tablet:

• Video – Wi-Fi: BlackBerry PlayBook OS 2.0 – How To Demo
• BlackBerry PlayBook OS 2.0 Settings Overview

4. Get Apps and Games from BlackBerry App World

Now that you have your BlackBerry ID and a connection to a wireless network, you can think about enhancing your experience by downloading some apps and games from the BlackBerry App World™ storefront.

Simply select or tap the BlackBerry App World icon on your Home Screen or from within a folder, and you’ll be able to check out the featured items, search using key words, or browse the categories available.

Missing the BlackBerry App World icon on your device? Download BlackBerry App World today!

Here are some related blog posts to get you started:

• Five Tip Friday – BlackBerry App World
• BlackBerry PlayBook 101: Getting Started with BlackBerry App World, Part 1 and Part 2

You can also browse the BlackBerry App World storefront from your browser on a PC or Mac.

5. Personalize your new device

Making your BlackBerry device your own is simple: moving icons, creating folders, and changing the Home screen wallpaper are just a few of the options available to personalize your new device. Check out the applicable links below to get started.

BlackBerry smartphones:

• Guide to customizing your BlackBerry 6 Home Screen
• Five Tip Friday – BlackBerry 7
• Getting Started with Themes on BlackBerry Smartphones

BlackBerry PlayBook tablet:

• BlackBerry 101 – Customizing and Organizing Folders and Icons on your BlackBerry PlayBook
• Five Tip Friday – Personalizing BlackBerry PlayBook 2.0

Bonus: Where to get help and learn more!

If you have a question that you can’t find the answer to, we want to hear about it. Check out our tips for finding help for your BlackBerry smartphone or BlackBerry PlayBook tablet and choose one of the many options available to you. While you’re at it, be sure to read Finding Answers: Help Us Help You to ensure you are providing the information we need to get you the answer quickly.

Have a tip for setting up a new BlackBerry device? We want to know – leave a comment below!

This is also useful when you want to save battery life and find you are no longer using a specific connection. For example, if you aren’t connected to a Wi-Fi® network at the moment and don’t plan on being connected to one for a while, consider turning off that your Wi-Fi connection to save battery life.

Before we begin something, to keep in mind is that not all BlackBerry smartphones have the same wireless connections available. If you are unsure what type of wireless connections your device has, I recommend checking out the BlackBerry Getting Started Guide for your device.

BlackBerry® 6 & BlackBerry® 7 OS

From the Home screen, select the connections area at the top of the screen (the red box in the first screenshot below) or select the Manage Connections icon. This is the location from which you enable and disable your wireless connections. The box to the right of a connection must have a check mark to be enabled. Uncheck the box to disable a connection or select “All Off”.

BlackBerry® Device Software 5.0 and below

To enable and disable wireless connections, from the Home screen or from within a folder, select the “Manage Connections” icon to view your wireless connections. To turn on a connection, check the box to the right or uncheck it to turn off a connection. You can optionally use the setting “All Connections Off” to quickly turn off your wireless connections.

BlackBerry PlayBook tablet

You have two options on your BlackBerry PlayBook tablet: Airplane mode, which will shut off both Wi-Fi and Bluetooth® together, or you can disable each one independently.

Airplane Mode: From the Home screen, tap the “Settings” (Gear) icon that appears in the top right corner and then tap “Airplane Mode”. Toggle Airplane mode “On” or “Off”.

Wi-Fi: From the Home screen, tap the “Settings” (Gear) icon that appears in the top right corner and tap “Wi-Fi”. Toggle Wi-Fi “On” or “Off”.

Bluetooth: From the Home screen, tap the “Settings” (Gear) icon that appears in the top right corner and tap “Bluetooth”. Toggle Airplane mode “On” or “Off”.

Got a question? Leave a comment and let us know!

Today I’m going to be describing the different wireless connections your BlackBerry smartphone may have and the icons associated with them.

Depending on your model of BlackBerry smartphone, you will have different types of wireless connections available to you. To find out which connections your BlackBerry smartphone has, head over to www.blackberry.com/smartphones and click on your device to learn more.

The first step to making a wireless connection work is for the radio to be enabled. If you are unsure how to do this, I suggest taking a look at the BlackBerry Documentation for your device before continuing.

Also keep in mind is that a wireless connection is just that: a connection to something else, be it another BlackBerry smartphone, a Wi-Fi® hotspot at your local coffee shop, or your wireless service provider’s mobile network.

Mobile Network Connection Icons

The Mobile Network is your connection to your service provider’s wireless mobile network. Voice, text and data services are sent and received through this connection.

The mobile network radio is currently disabled.

Your device’s mobile’s radio is enabled; however, a wireless signal is not available.

The mobile network radio is enabled but only emergency calls can be made from the BlackBerry smartphone. For more information on why you might be seeing SOS on your device, take a look at BlackBerry Knowledge Base Article KB03448.

The connection to the wireless network is enabled and connected. The more bars shown, the stronger the signal you are receiving from the wireless service provider.

Indicates that you are roaming on a mobile network other than your service provider’s. Depending on your service provider, extra charges may apply when roaming on another provider’s network; contact your wireless service provider for more information on roaming.

Wi-Fi Connection Icons

Wi-Fi is used to connect to a local area network at home or a “hotspot” as they are often called in coffee shops or airports. Wi-Fi is the only radio besides a Mobile Network connection that is able to connect to the BlackBerry® Internet Service. If Wi-Fi is turned off, your BlackBerry smartphone will display an icon for this connection on the Home screen.

BlackBerry® 6 and BlackBerry® 7 OS smartphones

Wi-Fi is enabled but you are not connected to a Wi-Fi network OR you’re connected to a Wi-Fi network but you are not able to access the BlackBerry Internet Service.

Wi-Fi is enabled and connected to a local area network or hotspot.

BlackBerry® Device Software 5.0 and earlier

Wi-Fi is enabled but you are not connected to a Wi-Fi network OR you are connected to a Wi-Fi network but you cannot access the BlackBerry Internet Service.

Wi-Fi is enabled and connected to a Wi-Fi hotspot.

Bluetooth Connection Icons

Bluetooth® is a wireless technology used for exchanging data over a short distance; it has also become synonymous with wireless headsets such as the BlackBerry® HS-700 which can be paired to your BlackBerry smartphone for hands-free talking.

Note: Bluetooth pairing occurs when two devices agree to communicate with each other and a connection is established. For more on pairing and how to enable Bluetooth, check out how to pair your BlackBerry with a Bluetooth Wireless Headset or review the BlackBerry Documentation for your BlackBerry smartphone.

BlackBerry 6 and BlackBerry 7 OS smartphones

Bluetooth is enabled and available for pairing.

Bluetooth is enabled and paired with another Bluetooth device.

BlackBerry Device Software 5.0 and earlier

Bluetooth is enabled and available for pairing.

Bluetooth is enabled and paired with another Bluetooth device.

Near Field Communication Icons

If your wireless service provider supports Near Field Communication (NFC), you can use NFC to quickly and wirelessly exchange information between your BlackBerry smartphone and other NFC-enabled smartphones, smart accessories and NFC-enabled technology.

Near Field Communication is enabled.

There you have it #TeamBlackBerry! Got a question or comment? Make sure you leave a comment and let us know!

Find out after the break!

If you guessed that the above symbol means Roaming, then you are correct! Here are some more tips:

1. Identifying Icons

A great bookmark to have on your smartphone is the Icon Guide that is available for BlackBerry smartphones using BlackBerry® Device Software (OS) 5.0 or later. These guides provide an easy way to identify what an icon on your Home screen stands for in case you haven’t seen it before. Just select one of the guides below depending on which version of the BlackBerry OS you are currently using. If you don’t know which version you are using, click here to find out how to identify your BlackBerry smartphone software. To view other handy docs for your BlackBerry smartphone, make sure you visit
http://docs.blackberry.com
.

• BlackBerry 7 Icon Guide
• BlackBerry 6 Icon Guide
• BlackBerry 5 Icon Guide

2. Specify Roaming Options

In most cases, your BlackBerry smartphone automatically connects to the appropriate wireless network when you travel outside your wireless service provider’s coverage area. This is referred to as roaming, and you can tell when this is occurring because a triangular roaming indicator appears at the top of the home screen.

Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, text messages with attachments, and browser service) on your BlackBerry smartphone so that only phone and basic text messaging are available. You can also set your smartphone to turn off data services when roaming, which prevents you from incurring data roaming charges. For more information about roaming, contact your wireless service provider.

To control roaming options on a BlackBerry smartphone, complete the following steps.

1. On the Home screen, select the connections area at the top of the screen or click the “Manage Connections” icon.
2. Select “Networks and Connections” followed by “Mobile Network”.
3. Do one of the following:

• To turn data service on or turn off, change the Data Services field.
• To turn data services on or turn off when roaming, change the While Roaming field.
• You can also set the smartphone to prompt you that you are about to roam, so you can make the choice then about whether to leave data services on or off. To set that feature, change the While Roaming field to Prompt.

4. Press the Menu key and select “Close” to save your changes.

3. How to tell if you have a Wi-Fi® network connection

When you are connected to a Wi-Fi network connection on your BlackBerry smartphone, new icons will appear on the Home screen that will help you identify if a successful Wi-Fi network connection was made. Using my BlackBerry smartphone, for example, I have a connection to the Rogers™ mobile network and the corporate Wi-Fi network (corpbb). Notice the new icons that appear beneath the 3G Connection Indicator icons in the top right corner?

Here’s a quick overview of what these Wi-Fi specific icons mean:

This icon appears when you are connected to a Wi-Fi network, and you can access BlackBerry services such as email, BBM™ and Internet browsing over the Wi-Fi connection.

When the icon appears grayed-out like this, your Wi-Fi connection is turned on, but you are not connected to a Wi-Fi network; or, you are connected to a Wi-Fi network, but you cannot access BlackBerry services over the Wi-Fi connection. For more information, check out my post on how to connect to a Wi-Fi network in addition to the user guide.

4. Enable/Disable the Network LED Coverage Indicator

Whenever you receive a new notification on your BlackBerry smartphone, you’ll notice that the LED flashes red to get your attention. When you don’t have a new notification, however, you might notice that the LED flashes green, which means that your BlackBerry smartphone is connected to the wireless network.

If you want to disable the green LED from flashing, all you need to do is complete the following steps:

1. On the Home screen, select “Options”.
2. Select one of the following options based on your BlackBerry device software version. (If you don’t know which version you are using, click here to find out how to identify your BlackBerry smartphone software.)

• If you are using BlackBerry Device Software (OS) v5.0, select “Screen/Keyboard”
• If you are using BlackBerry® 6 or later, select “Display” followed by selecting “Screen Display”

3. To disable the flashing LED, specify the following for the LED Coverage Indicator:

• If you are using BlackBerry OS v5.0, select “Off”
• If you are using BlackBerry 6 or later, uncheck the box

4. Press the Menu key and select “Save”.

Tip: Want to disable the red LED whenever you receive a new notification? If so, review your Sound and Alert Profiles which allow you to specify when the LED flashes red depending on what type of notification you are receiving. To learn more editing Sound and Alert Profiles, check out the user guide for your smartphone.

5. Enable/Disable the Bluetooth LED Coverage Indicator

If you have turned on Bluetooth in Manage Connections, you’ll notice that the LED starts flashing blue when you are using Bluetooth functionality. For instance, when using BlackBerry Bridge™ with a BlackBerry® PlayBook™ tablet, the LED on your smartphone will flash blue every so often. If you want to turn this LED off, complete the following steps:

1. From the Home screen, select “Manage Connections”.
2. Select one of the following options based on your BlackBerry smartphone software version. (If you don’t know which version you are using, click here to find out how to identify your BlackBerry smartphone software.)

• If you are using BlackBerry Device Software (OS) v5.0, select “Bluetooth Options”
• If you are using BlackBerry 6 or later, select “Bluetooth Connections”

3. Press the Menu key and select Options.
4. To disable the flashing LED, specify the following for the LED Coverage Indicator:

• If you are using BlackBerry Device Software (OS) v5.0, select “Off”
• If you are using BlackBerry 6 or later, uncheck the box

5. Press the Menu key and select “Save”.

Got a question about your BlackBerry smartphone? Leave a comment and let me know!