So you just got your new BlackBerry® smartphone. Awesome! You moved your SIM card from your old mobile phone to your new BlackBerry smartphone, and you need to call your buddy and brag about your new acquisition – but your buddy’s number is not in your new smartphone. You have his number on your SIM, and you need it transferred to your BlackBerry smartphone. Fortunately, it is an easy process to copy your phone numbers from your SIM card to your device! Here are the steps to get your contacts added:

Add one contact from a SIM card to a BlackBerry smartphone

1. On the BlackBerry smartphone, open Contacts.
2. Display the menu and select SIM Phone Book. The SIM phone book will be loaded.
3. Select the contact you want to import, and then select Add to Contacts.
4. This will add that single contact to your BlackBerry smartphone Contacts list.

Add all contacts from a SIM card to a BlackBerry smartphone

1. On the BlackBerry smartphone, open Contacts.
2. Display the menu and select SIM Phone Book. The SIM phone book will be loaded.
3. Display the menu and select Copy All To Contacts.
4. This will add all contacts to your BlackBerry smartphone Contacts list.
5. Check your Contacts on the device to ensure that they transferred properly.

Some users swap SIM cards among different mobile phones, and they may use the SIM card to store phone numbers. It is an easy process to copy your phone numbers from your BlackBerry smartphone to your SIM card. Here are the steps to get your contacts transferred to your SIM card:

Add one contact from a BlackBerry smartphone to a SIM card

1. On the BlackBerry smartphone, open Contacts/
2. Select the contact you want to import, Display the menu and select Copy to SIM Phone Book.
3. Edit the name, phone number, and/or email.
4. Click menu and save the entry.
5. This will add that single contact to the SIM card entries.

NOTE: Contacts on the BlackBerry smartphone can be only saved to the SIM card individually.

Those are the steps to transfer contacts to/from SIM card to a BlackBerry smartphone. You can find more information and the exact steps to transfer contacts in this document: “Import contacts from the SIM card to your contact list”.A great place to get more information is the Support Forums, where we offer a wealth of information on transferring contacts.

Let us know if you’ve run into any questions while transferring your contacts and we’ll do our best to help you out!

As a technical support rep for Research In Motion® (RIM), I talk to customers about a wide range of topics. One that I wanted to discuss here is about when a customer is making a call with their BlackBerry® smartphone and they see an icon on the screen that they are not familiar with: a square box with plus signs set diagonally from top left to bottom right. Although not an issue; the users want more information about the icon and why they see it on their smartphone. Check out the icon in question in the image above, on the right-hand side just next to the Speaker icon.

Enhanced Audio Icon

The icon is for Enhanced Audio, and it appears on the phone screen during a call if you adjust the audio settings in your phone options. The Enhanced Audio options allow you to adjust the bass or treble applied during a phone call.

The Enhanced Audio icon will appear on the BlackBerry Phone screen if you adjust the audio settings when you make a call. In the screenshot seen below, I changed my call audio to boost the bass during the call. That change doesn’t make my calls sound like a loudspeaker, but it does deepen the tones heard during the call.

Also, you can independently adjust the audio for the BlackBerry smartphone speaker and the audio for the headset as preferred. If you change either setting, then you will see the Enhanced Audio icon appear on the screen as you are making/receiving a call. Some BlackBerry smartphones will show the Enhanced Audio icon on the home screen to let you know that you will being using enhanced audio settings during calls.

For more information about this topic, check out this Knowledge Base article. Plus, if you’re spotting even more mysterious icons on your BlackBerry smartphone home screen, check out my colleague Ty’s great post: What does this icon on my BlackBerry home screen mean?

Did this help you out? Let us know in the comments.

“If you have every reason to be angry, then be happy for no reason” is a wonderful quote, and a perfect line for an email signature. Today we are going to discuss ways to create/change your email signature for your BlackBerry® smartphone. Once set up, this signature will appear on any emails that you send from your BlackBerry smartphone.

How to add/modify your email signature using BlackBerry Internet Service

You can create your email signature either on the BlackBerry smartphone itself, or on the Internet via your carrier’s BlackBerry Internet Service Login page. We will quickly cover both ways to add a snazzy signature to your emails. Both of these methods will allow you to create a signature line for your email account that reflects your business or personal style!

On the BlackBerry smartphone itself, you can modify your signature by accessing the Email Setup icon, which may require you to log into your BlackBerry Internet Service account. Select an email address integrated on your BlackBerry smartphone, choose Edit from the menu and scroll down to the Signature box. You can enter up to a maximum of 200 characters, so be creative! After you edit your signature line, be sure to save your changes before you exit the setup.

To edit your signature line via the Internet, you need to log in into your carrier’s BlackBerry Internet Service Login page. Once logged into the site, choose Edit for the email address that you want to add the signature to. Edit the signature line and click Save to keep the wanted changes.

How to add/modify your email signature for BlackBerry Enterprise Server

For those of you with work email accounts integrated with a BlackBerry® Enterprise Server, you also have a couple of different ways to personalize your email signature for messages sent from your BlackBerry smartphone.

On the Home screen, click the Messages icon. From there, choose Options and then Email Preferences from the menu. If the Message Services field appears, be sure to select your enterprise email account. From there, simply select the Use Auto Signature check box and in the field that appears type a signature (again, up to 200 characters) and be sure to save before you exit.

Another way to modify your email signature works if you A) have a BlackBerry Enterprise email account and B) you have installed the BlackBerry® Desktop Manager software on your PC. If those conditions are met, then you can use the BlackBerry Desktop Manager software to edit your corporate email signature. On older versions of BlackBerry Desktop Manager (4.x – 5.1), if you select Email Settings from the main menu, it has a box where you can edit the email signature. On BlackBerry Desktop Manager 6.0, you simply choose Device > Device Options > Enterprise Email to modify your signature line.

Now that you’ve got the know-how, tell us: What will be your email signature?