Everything you need to know about the BlackBerry Smart Case\Pocket


smartcaseWhen it comes to protecting your BlackBerry powered by Android smartphone make sure you consider the BlackBerry Smart Case or Smart Pocket available for purchase at ShopBlackBerry.com

Not only do these cases look great and help protect your investment. They also provide some added functionality such as being able to answer a call, review a notification, change songs and more.

Before we begin…

In order to use the BlackBerry Smart Case or Pocket you must turn on Lock Screen Notifications.
If this option is turned off you will only see the current date and time in the window of the smart case\pocket as notifications will not appear at all.

To verify your device is setup for use the BlackBerry Smart Case\Pocket complete the following steps:

  1. Go to Settings > Sound & notification
  2. Tap When device is locked
  3. Tap Show all notification content


If you use a screen lock (something I cannot recommend enough), and you find yourself using the window of the Smart Case to action your notifications consider changing the Screen wakes to setting from Lock Screen Notifications to Unlock.

If Unlock is selected, the Smart Case will still show notifications, and when you open the case, or remove your smartphone from the pocket, you will be shown your unlock screen instantly instead of having to swipe up one more time🙂

Now that we’ve got this out of the way, here’s everything else you need to know!

Managing notifications

Interacting with notifications couldn’t be easier since it only takes one finger. All you need to do is press the power key, or tap twice in the window to see your notifications.

After doing this, move between notifications by wiping up, or down, and dismiss notifications by swiping to the left, or the right.

Note: Double tap will only work if Tap to wake is turned on within Settings > Display

Answer or decline an incoming call

When a calls comes in, and the case is closed, swipe left to decline the call or swipe right to answer. When you are finished talking, swipe left to end the call.

Alarm Controls

If your case is closed, and your alarm goes off swipe the Alarm notification to the left to snooze it, or swipe it to the right to dismiss the alarm.

Music Controls

When you are playing music and the smart case is closed, you’ll be able to see the current song, and artist which is a great feature.

What makes this an awesome feature is the ability to go to the previous song, pause, or skip the next song using a simple flick, and tap of your finger.

For those that bring your smartphone with them while running this is a great way to change music on the fly if your headphones do not have inline volume\track controls.

Got a question? Leave a comment and let me know!

To learn more about PRIV or the DTEK50 by BlackBerry or troubleshoot an issue, there are several great options available to help. Visit the PRIV support page, or the DTEK50 support site for access to product documentation, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.

About Ty Williams

Community Content Manager & Blogger @ BlackBerry. Connect with me on Twitter @TyWilliamsCA

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