Receiving a call that you can’t take at the moment? Instead of letting your device ring, you can ignore the call and send the caller straight to your voicemail. To do this, tap and hold the bar that contains the name and phone number of the person calling you, and drag it towards the top of the screen. Doing so will direct the caller to your voicemail immediately.
To learn about a feature on your BlackBerry 10 smartphone or troubleshoot an issue, there are several great options available to help. Visit www.blackberry.com/support for access to product manuals, how-to demos, tips and tricks, YouTube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.