Five Tip Friday – More BlackBerry Smartphone Phone App Tips

Five Tip Friday

For today’s Five Tip Friday, I thought I would re-visit the subject of a previous post that provided tips for customizing the Phone app on a BlackBerry® smartphone. In case you missed the original post, I suggest checking it out: Five Tip Friday – Enhancing the Phone App on a BlackBerry Smartphone.

1. Create a phone Call Log Note

Just had a brainstorming session with a client and need to remember what was discussed during the call? Considering adding a note to the Call Log. If you aren’t familiar with Call Logs find out more by reading our blog post on how to customize BlackBerry smartphone Call Logs. To add information to a Call Log by adding a note, complete these steps:

1. From the Home screen, press the Send key, then highlight a Call Log
2. Press the Menu key, select “View”, followed by “History”
3. Highlight a Call Log, press the Menu key and select “Add Notes”
4. Press the Menu key and select “Save”.

2. Have your voice mail password entered automatically

At work I keep my BlackBerry smartphone sound profile on “Silent” because I don’t want to interrupt meetings or bother people around my desk; however, this can result in missed calls. To access my messages quickly, I have my voice mail password automatically entered when I access my mailbox. If you aren’t sure how to access your voice mail or to inquire about setting up your voice mail, contact your wireless service provider for more information.

BlackBerry® 6 & BlackBerry® 7 OS

1. From the Home screen, press the Send key
2. Press the Menu key, select “Options” followed by “Voice Mail”
3. Select the checkbox next to Automatically enter password
4. Enter the password, press the Menu key and select “Save”.

BlackBerry® Device Software 5.0 and below

1. From the Home screen, press the Send key
2. Press the Menu key, and select “Options”
3. Select “Voice Mail” and enter your password
4. Press the Menu key and select “Save”

3. Use Call Forwarding

I often use this feature when I travel to a friend’s cottage since they have wireless service, but their cottage also has a landline. With their permission, I forward any incoming phone calls to my BlackBerry smartphone to the cottage’s landline. Before attempting to use call forwarding, I recommend contacting your wireless service provider to ensure that this feature is supported by your service plan.

BlackBerry 6 & BlackBerry 7

1. From the Home screen, press the Send key
2. Press the Menu key and select “Options”, followed by “Call Forwarding”

3. Next to Forward Calls choose “Always” or “Customize”
4. When finished, press the Menu key and select “Save”.

BlackBerry Device Software 5.0 and below

1. From the Home screen, press the Send key
2. Press the Menu key and select “Options”, followed by “Call Forwarding”
3. Next to Forward Calls choose “Always” or “Conditional”
4. When Finished, press the Menu Key and select “Save”.

4. Allow outgoing calls while the screen is locked

By default, when you set a password on a BlackBerry smartphone, you are not able to make outgoing calls when the device is locked. If you would like to be able to make calls, follow these steps.

BlackBerry 6 & BlackBerry 7

1. From the Home screen or from within a folder select “Options”
2. Select “Security”, followed by “Password”
3. Select the checkbox next to Allow Outgoing Calls While Locked
4. Press the Menu key and select “Save”.

BlackBerry Device Software 5.0 and below

1. From the Home screen or from within a folder select “Options”, followed by “Password”
2. Select “yes” from the drop down next to Allow Outgoing Calls While Locked
3. Press the Menu key and select “Save”.

5. View the recent history of a contact

To view recent phone call history and other types of conversations (such as text messages) with a specific contact, simply select the contact from within the Contacts app and then view the entries under Recent Activity.

Have a tip for using the Phone app on your BlackBerry smartphone? Leave it below to let us know!

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