How To: Customize BlackBerry smartphone Call Logs

How-To

If you own a BlackBerry® smartphone, you most likely have spent a lot of time in your Messages app, sending and receiving emails or viewing your phone call logs. Today I’d like chat about phone call logs in particular, and share some tips and tricks so you can customize how your phone call logs appear on your smartphone. For example, did you know that you can have missed calls only show up in your Messages app instead of all phone calls? Find out how to configure this and more after the break!

What are Phone Call Logs?

Phone Call logs appear in the Phone application and show the status of recent calls by displaying a missed call indicator, a placed call indicator, or a received call indicator. A call log also includes the date of the call, the phone number, and the estimated duration of the call.

Note: To get more information about the exact duration of a call, contact your wireless service provider.

View or hide phone calls logs in the Messages app

You can optionally show or hide calls in the Messages app on your BlackBerry smartphone using the following steps. You also have the ability to show missed calls only, which is my preferred setting.

1. From the Home screen, press the Phone key
2. Press the Menu key and select “Options” followed by “Call Logs and Lists”

  • To show recent and missed calls, select “All Calls”
  • To show missed calls only, select “Missed Calls”
  • To hide call logs in the Messages app, select “None”

3. Press the Menu key and select “Save”

Accessing the phone call logs folder

If you hide the call logs, you can still view the Phone Call Logs folder using the following steps:

BlackBerry smartphones with a QWERTY keyboard (i.e. BlackBerry® Bold™ 9900 smartphone)

1. From the Home screen, open the Messages app
2. Press and hold “ALT” & “P”

BlackBerry smartphones with a touch screen only (i.e. BlackBerry® Torch™ 9860 smartphone)

1. From the Home screen, open the Messages app
2. Press the Menu key and select “View Folder”
3. Select “Phone Call Logs”

Sending a phone call log

Need to share a phone call log with a contact? Complete the following steps:

1. From the Home screen, press the Phone key
2. Press the Menu key and select “Options” followed by “Call Logs and Lists”

3. Press the Menu key, select “View” followed by “History”
4. Highlight a call log, press the Menu key and select “Forward”

Deleting call logs

In the event you want to delete phone call logs, you have two methods. The first method allows you to pick and choose which phone call logs are removed, whereas the second method allows you to clear out phone call logs older than a specific date.

Method 1 – Pick and choose which phone call logs are deleted

1. From the Home screen, press the Phone key

  • To delete a single call log, highlight a phone call log.
  • To delete a range of phone call logs, highlight a call log, press and hold the “Shift” key. Using your trackpad, slide your finger up or down followed by releasing the “Shift” key. If you have a touch screen, place a finger on the first and last items you want to delete from the list (multi-touch selection).

2. Press the Menu key and select “Delete”.

Method 2 – Delete all phone call logs older than a specific date

1. From the Home screen, open the Messages app
2. Press the Menu key and select “View Folder” followed by “Phone Call Logs”
3. Highlight a date banner as per the screenshot below
4. Press the Menu key and select “Delete Prior”.

Add, Change, or Delete Phone Call Log Notes

In the event you need to add, modify or delete phone call log notes, complete the following steps.

1. From the Home screen, press the Phone key and highlight a phone call log
2. Press the Menu key and select “View” followed by “History”

3. Click on a call log and complete one of the following:

  • To add notes, select “Add Notes”
  • To change notes, select “Edit Notes”
  • To delete notes, select “Edit Notes” then press the Menu key and select “Clear Field”

4. Press the Menu key and select “Save”

Got a question about the Phone Call Logs feature on your BlackBerry smartphone? Leave a comment and let me know!

About Ty Williams

Community Content Manager & Blogger @ BlackBerry. Follow me on Twitter or Google+

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