Facebook for BlackBerry – Hotfix: Features and Changes

News

Facebook for BlackBerry smartphones

Recently, we asked you to provide us with your feedback regarding Facebook® for BlackBerry® smartphones 1.9.0.20, as we were investigating reports of missed notifications and difficulty logging into the Facebook application on your BlackBerry® smartphone. Thanks to your valuable feedback, our development team was able to determine the root cause for some of the issues being experienced.

You’ll be pleased to know that we’ve made improvements to the reliability of push notifications. We’ve also addressed some other issues that were raised, such as the photo uploading issue that was causing some devices to freeze, as well as periodic issues with the notifications and background polling settings. Please note that we are continuing to investigate the login issue being experienced by some users with Facebook.

Today, I’d like to go over the issues addressed above, as well as steps on how to upgrade to Facebook for BlackBerry smartphones v1.9.0.28.

Email Notification Improvements
Previously, if you turned on email notifications using the Facebook.com website, then logged out and logged back into Facebook on your BlackBerry smartphone, your email notification settings would be turned off.

Now, with Facebook for BlackBerry smartphones 1.9.0.28, email notifications are left enabled if you change email notification settings using Facebook.com, then log out and log back in to Facebook on your BlackBerry smartphone.

Background Polling
Previously, if you set the background polling option to Never, then logged out and logged back into Facebook for BlackBerry smartphones, the polling setting would be set to 10 minutes instead of Never. This issue has been corrected so the background polling option will remain at the Never setting.

Photo Upload Freeze Fix
In the past, users may have seen their BlackBerry smartphone freeze when sending a photo to Facebook from the Media folder on their BlackBerry smartphone. This issue has been corrected by this maintenance release so no further freezing should occur.

Upgrading to the latest release

To upgrade to the latest release of Facebook on your BlackBerry smartphone, complete the following steps:

  1. Open Facebook on your BlackBerry smartphone
  2. Press the Menu key and select Options
  3. Scroll down and select the option Check for Upgrade Now

If you currently do not have Facebook for BlackBerry smartphones and would like to install it, you can download it through BlackBerry App World on your BlackBerry smartphone.

Update (3/2/2011): It may take a few hours for the updated version of Facebook for BlackBerry smartphones to appear in both BlackBerry App World and when you initiate a ‘Check for Upgrade Now’ within Facebook on your BlackBerry smartphone.  Check again in a few hours if the upgrade isn’t available to you right now.

About Kirsty C.

Communication Manager Kirsty joined Research In Motion (RIM) in 2003 and has been working on various aspects of the social networking product portfolio since 2008. Kirsty is a member of the Product Management team responsible for the Facebook for BlackBerry, Twitter for BlackBerry and Social Feeds applications, and works closely with RIM internal teams on product readiness initiatives and go-to-market strategies. As a communications enthusiast and advocate of social media, Kirsty looks forward to contributing to the RIM blog community and connecting with the readers.

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