How to back up and restore your BlackBerry Messenger 5.0 and 6.0 contact list

How-To

Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide an overview of how to restore your BlackBerry Messenger profile information in the event you switch to a different BlackBerry® smartphone. Creating a backup of your contact list can help save you a lot of time spent re-inviting your friends and family, and is a great thing to have if you happen to lose your BlackBerry smartphone.

Here’s how you can back up and restore your BlackBerry Messenger information in as little as two minutes:

Before we begin, I should add that there are several ways you can back up and restore your BlackBerry Messenger contact list. In this post, I’ll be showing you how to register your email address, which allows you to create a remote backup of your contact list, profile information and group memberships.

In order to use this method, you must have associated an email address with your BlackBerry smartphone. For information on how to associate your email address, check out the BlackBerry® Internet Service Email Setup and Integration website.

To learn about the other ways you can backup your contact list, please review the User Guide for your particular version of BlackBerry Messenger by visiting the BlackBerry Documentation website. To find out which version of BlackBerry Messenger you are using, check out the Knowledge Base article ““How to identify which version of BlackBerry Messenger is currently installed on the BlackBerry smartphone”.

STEP ONE: Registering your email address and creating a backup

  1. Open BlackBerry Messenger
  2. Press the Menu key
  3. Select Options
  4. Select Back Up
  5. Select Back up files remotely
  6. A listing of email addresses that are associated with your BlackBerry smartphone will appear. Highlight the preferred email address, press the Menu key and select Edit Email Status followed by Register
  7. Click OK

After completing these steps, your BlackBerry smartphone will automatically backup your BlackBerry Messenger details over the wireless network!

STEP TWO: Restoring your BlackBerry Messenger information

Since BlackBerry Messenger is now performing remote backups, transferring your BlackBerry Messenger information to a new BlackBerry smartphone is a breeze! The only requirement is that you must associate the same email address you used to register with the BlackBerry Messenger servers in step one, with your new smartphone. For help associating your email address, visit the BlackBerry Internet Service Email Setup and Integration website, which will guide you through associating the email address you registered in step one on your new BlackBerry smartphone.

After you have associated your email address, complete the following steps to restore your BlackBerry Messenger information:

  1. Open BlackBerry Messenger
  2. Press the Menu key
  3. Select Options
  4. Select Restore
  5. Select Restore using email
  6. A listing of email addresses that are associated with your BlackBerry smartphone will appear. Highlight the email address you registered during the backup process, press the Menu key and select Continue
  7. Click Continue

Once these steps are completed, you’ll notice that all of your BlackBerry Messenger information is available on your new BlackBerry smartphone!

This is one my favorite tips to share with my friends who use BlackBerry Messenger. What tip do you share with your BBM friends? Leave a comment and let us know!

About Ty Williams

Community Content Manager & Blogger @ BlackBerry. Follow me on Twitter or Google+

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  • http://blogs.blackberry.com/2011/02/bbm-contacts-backup/ How to back up and restore your BlackBerry Messenger 5.0 contact list | Inside BlackBerry

    […] Read more at the Inside BlackBerry Help Blog » […]

  • lucy edukere

    Please I cannot backup and restore my bbm contact have checked bbm option,the options not complete and that the only thing missing in the option

  • Temitayo Isiaka

    Hi,I can’t find the bbm contact backup option on my bbm,what can I do about it because I want to backup my contacts

  • Ashlee

    There’s is no option in my menue of backing up my pins. Absolutely no option of that kind what so ever. What can I do???

  • Ajunwa Peter M.K

    I. Want my BBM contacts, lists, pictures and other messages to be restored to enable me ping. And chat with friends.

  • richard cunning

    I get so pissed off when advise is nowhere to be found. I have set up an email address. Choosing bbm, menu, options NOWHERE IS THE A RESTORE OR BACKUP OPTION!

  • Moyosore

    Hello. Thanks for the info but I would like to ask, if this backup had been done, would it also backup all your contact chat history?

  • Moyosore

    Hello. Thanks for the info but I would like to ask, if this backup had been done, would it also backup all your contact chat history? Thank you

  • http://non Moses p Boman

    I wan to restor my bbm friends to my new phone

  • Rueben

    Help me please I want to re install my BBM and I have forgotten my password eo please help me

  • Lee-Ann

    Hi in my bbm options there is no backup or restore option? What can I do then?

  • http://whatsappupgrade.biz/whats-up-messenger-for-blackberry/ What’s Up Messenger For Blackberry | Whatsapp Upgrade

    […] How to back up and restore your BlackBerry Messenger 5.0 … – Today I’d like to show you just how easy it is to make a backup of your BlackBerry® Messenger (BBM™) contacts, and provide an overview of how to restore your …… […]

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