How to update your BlackBerry device software using BlackBerry Desktop Software 6.0

How-To

By now, you might have read my previous post about updating your BlackBerry® Device Software wirelessly and are wondering how to update your software using BlackBerry® Desktop Software. Well, you’re in luck, because that’s what we’ll be going through today!

The first step, if you don’t already have it installed (or if you don’t have the most up-to-date version), is to download BlackBerry Desktop Software 6.0, which is available here. Once the file has been downloaded, double-click it to start the installation. Simply follow the prompts to install it and allow it to run once it has finished installing.

Now that BlackBerry Desktop Software has been installed and is running on your computer, you’ll need to plug in your BlackBerry smartphone. If you have a password set on your device, then BlackBerry Desktop Software will ask you to enter it before proceeding. It will then check what software version you have installed on your smartphone and check online to see if there are any updates. If there is an update, a message box similar to the screenshot above will be presented asking if you want to perform the update; click ‘Get Update’ to start the update process.

The next step is to confirm that you want to backup your device data and restore it after the update. Make sure the ‘Back up device data’ check box is selected if you want to make sure your email, contacts, calendar, and so on are backed up and restored after the update is complete. If you’d like to be notified by email when new updates are available, make sure to check the ‘Email me when new versions are available’ box.

Clicking ‘Install Update’ will start the update process. Please note that, depending on if you choose to backup/restore your device and how many files are on your device, this can take up to an hour to complete, and your BlackBerry smartphone will not be usable during this time. When you receive a confirmation message that the update is complete, then you can disconnect your BlackBerry smartphone.

Please leave me a comment and let me know how it goes!

About Alex M.

Product Manager, Consumer Security, Alex joined Research In Motion (RIM) in 2006 and has worked on securing BlackBerry smartphones and the BlackBerry Enterprise Solution. Today, he looks after the security of consumer products like email, instant messaging and social networking. Alex does all of his online banking and shopping from his BlackBerry smartphone because it’s safer than using a computer (seriously!).

Join the conversation

Show comments Hide comments
+ -
blog comments powered by Disqus