How to wirelessly update your BlackBerry smartphone to the latest available software version

How-To

In order to get the most out of your BlackBerry® smartphone experience, I highly recommend making sure your device software is up-to-date. In this post, I’ll be specifically talking about how to update the BlackBerry® Torch™ 9800 smartphone, but the steps below can be used to upgrade other BlackBerry smartphones as well. Let’s get started!

The first step is to check for updates. If your carrier or BlackBerry® Enterprise Server administrator has sent you a request to update, you will see a Software Update icon on your Home Screen, which you can simply click on to launch the update. (Use caution if updating while roaming as additional roaming data charges may apply. Contact your wireless provider for more information.)

 

If you don’t have this icon on your Home Screen, you can easily launch the Universal Search application on the Home Screen of the BlackBerry Torch smartphone by clicking on the magnifying glass in the upper right hand corner. In the search box that appears, type update. Tap Options and you should then see the Software Updates option. The latest device software for the BlackBerry Torch is 6.0 Bundle 695, so tap that option and you’ll be brought to the download page. Click the Download button and you’ll be asked to Continue or to Customize.

Selecting Customize will allow you to select which components you want to download and will allow you to select different languages or applications to load on your smartphone. After downloading the software, you will be prompted for when you want to install the software. Please note if you chose to update the software wirelessly, it could take some time and you won’t be able to use your device during this time.

Some good things to know are that this process will back up and restore all your device information including calendar, contacts, wallpaper, and any other settings made on the device.

One small caveat is that users who are activated on a BlackBerry Enterprise Server will only be able to complete a wireless update if their IT administrators have allowed access to this function, but this is allowed by default.

For information on how to perform a wireless BlackBerry Device Software update on other BlackBerry smartphones, please see: http://www.blackberry.com/btsc/KB15633

If you would prefer to update your BlackBerry smartphone using BlackBerry Desktop Manger you can visit www.blackberry.com/updates and download the latest software update available for your device.

I also recommend checking out this great support page, which has lots of great reference materials for questions that may come up while you are updating your device software.

And that’s it! Please leave me a comment and let me know how the update goes.

About Alex M.

Product Manager, Consumer Security, Alex joined Research In Motion (RIM) in 2006 and has worked on securing BlackBerry smartphones and the BlackBerry Enterprise Solution. Today, he looks after the security of consumer products like email, instant messaging and social networking. Alex does all of his online banking and shopping from his BlackBerry smartphone because it’s safer than using a computer (seriously!).

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